Terms and Conditions

Terms and Conditions

Terms and Conditions

 

The general terms and conditions:
  • By using Alnaasekh platform you agree to comply on this terms and conditions, in case you disapprove these terms and conditions you should not use the platform.
  • We always keep our right to change the terms and conditions from time to time, accordingly you have to review this terms and conditions periodically. We don't have to call you or inform you with any changes conducted to the terms and conditions.
  • As a part of our commitment to make Alnaasekh platform a place you want to visit continuously, we are welcoming all your comments on our policies and rules included below:
  1. The legal usage.
    • You approve and hereby that you are able to use Alnaasekh platform according to the provided terms and what is stated on the page of terms and conditions.
    • You approve that any usage for Alnaasekh platform should be according to what is stated on the following conditions:
      • You won't copy, download, reproduce, re-publish, broadcast or send any of the materials provided by Alnaasekh platform except your personal data.
      • Commitment to the rules applied at any promoting offer shared by Alnaasekh platform in any form.
      • Commitment not to do anything could affect the operation or security of Alnaasekh platform or could cause disturbance or damage by other users or our employees.
    • You agree to refrain from the following matters (Either by you or by another party).
      • Using automatic process for processing, observing, copying or extracting any of the pages found at Alnaasekh platform or any information, content or data included in Alnaasekh platform without having the prior written consent from us.
      • Using automatic process for collecting, merging the information, the content included or accessible by Alnaasekh platform.
      • Using any automatic process or trying to interfere the appropriate work method of Alnaasekh platform.
      • Performing any action that imposes unlogic large load with the available infrastructure or broadband of Alnaasekh platform.
      • Applying reverse engineering, reverse collection or any other work which could discover symbolic source or other calculating formula or remedies regarding computer program used in infrastructure and processes related to Alnaasekh platform.
      • Copy, reproduce, change, edit, derivate works, submit general presentation of any part of Alnaasekh platform content without prior written consent from us.
    • To access Alnaasekh platform, you need to have Internet. You are responsible of any connection, service or fees related to Internet access and you are responsible of providing all equipment required to access the Internet.
    • For the limits of all server devices ability and its usage by several people at the same time, you are obliged not to use Alnaasekh platform in any form leading to destructing or exceeding the ability of server devices bearing and any other network related to any of its servers. You should refrain using Alnaasekh platform in any form that leads to interfere with any other party in Alnaasekh platform in a way that violate or may violate the applicable laws, rights, legal dues to another party according to all applicable laws.
  2. The content
    • By using Alnaasekh platform, you agree not to upload file, print, publish in any form or disseminate on Alnaasekh platform either directly or indirectly, the following matters:
      • Illegal content, defamation, offensive disparagement of any religion or ethic group, threats, violating the privacy and publication rights, violent, Sensitive content or not approved or fraudulent content in any form.
      • Content that encourages or provides instructions for Criminal offense, violates rights of any party, cause in any form legal responsibility and violates any of local, national or international laws including for example the legislations related to socket market in which the content was published, or any letters or documents that are stamped. if the documents was stamped, it will be printed in white and black.
      • Content that causes disturbance and harassment to other.
      • Content that you do not own personally and without explicit permission by the owner of this content.
      • Content that may cause violating any patent, trademark, commercial secret, copyrights or other intellectual rights of any party.
      • content arrogates the personality of any real or legal person or causes false claim following the real or legal person in any form including us.
      • Undesired Promoting materials or political campaigns.
      • Information related to third party that violate his privacy and security including credit cards numbers.
      • Viruses, destructive data or other files causing harms, damages or sabotage.
      • Illegal content based upon our absolute discretion violating any of the previously clauses causing harm or damage for us or for other users or causes legal accountability in any form.
    • We don't take the responsibility of any content uploaded by the users even printed, distributed or used by them in any other form or causing its publishing.
    • We don't take the responsibility of any content uploaded or printed by you or by third party, also the responsibility of any damages or losses caused by this.
    • We don't take the responsibility of any faults, defamation, disparagement, Contempt, lies, misuse, pornography or insults , also we don't take the responsibility of any phrases, acknowledges or content provided by users. Despite we are not obliged to the responsibility of sorting, editing or following any printed or uploaded content.
    • Using Alnaasekh platform with violating the terms and conditions provided here will lead to terminate or suspend your rights to use Alnaasekh platform. To secure cooperation with the legal governmental orders, court summons and orders and protecting other users and our systems. So we get and disclose any information that we think it is necessary and appropriate including not limited the information of your user file (name, Email address and etc), protocol address, traffic information, usage date and content provided to Alnaasekh platform. We are entitled to disclose any data in advance and prior to our commitment to privacy policy clauses.
    • If you have any complains arising from the content uploaded or printed by the user and caused harm in any form so you agree directly the complaint against this user not us.
  3. Electronic website for others
    • You represent and warrant that you are not responsible for providing any content or electronic website for others which you get by Alnaasekh platform.
  4. Intellectual property
    • Copyrights and all other intellectual rights for all materials and content to be provided as a part of Alnaasekh platform are ours. So you are accepted to use this material or content as explained in written by us. You don't facilitate the work by you personally or by others to copy material or content, reproduce, broadcast, distribute, or use it commercially or finding other depending works. Platform is entitled to upload legal cases for its intellectual property.
    • If you know its distribution or exploitation in any form, you agree to inform us directly.
  5. The responsibility in joining the Alnaasekh platform
  • By restricted to the responsibilities acknowledged by law that could not be excluded. Therefore we, our managers, officials, agents or contracting parties will not take any responsibility as a result of any losses, damages, responsibilities, claims and costs (including not limited the legal costs, payment fees or settlement costs) in any other form either directly or indirectly or as a result arising from or due to getting Alnaasekh platform, the content or electronic website of third party, or their services in any other form either in contract or damage (including negligence) or your country law or others.
  1. Privacy
  • We largely care about your privacy and security and by providing Alnaasekh platform, we are obliged to save all your personal data so we customized name box to put the name used in all our dealings.
  • We acknowledge your commitment to all legislations of protecting privacy at its issuance time regarding any personal information related to us that we are collecting so we release our responsibility of any personal data provided for third party by the Alnaasekh platform.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  1. Compensations
  • You represent and warrant to compensate us any other related authority, employees, managers and labors at any other related authority directly and upon request for all claims , liabilities, losses, costs, including the legal fees arising from any breach or infraction for this terms and conditions from you, or other damages arising by your using of the Alnaasekh platform.
  1. Termination
  • We reserve our right for immediate termination for using Alnaasekh platform in case of violating terms and conditions or in case we think that you are able to violate terms and conditions based upon logic reasons or acting in an unaccepted manner according to our discretion.
  1. Providing website
  • Due to the exposure of the electronic services to discontinuity and collapse, getting Alnaasekh platform will be provided as it is and only in its current case.
  • We are entitled upon our discretion to impose limits or constrains upon your usage to use Alnaasekh platform. Besides, and for security, technical, legal, legislative and maintenance purposes and as a result for violating these terms and conditions, we are entitled to get Alnaasekh platform at any time without prior notice by us.
  1. General
  • Invalidity and others. In case the court or any legislator decided that these terms and conditions are invalid and inapplicable in any form ,these terms will be removed from those terms and conditions while the remaining terms will be valid perfectly.
  • These terms and conditions will be applied between us and the users. No other party should entitled to benefits from these terms and conditions.
  • Referral, we reserve our right to refer in any form or all our rights and obligations provided hereof to third part.
  • The applicable law is the law of Kingdom of Saudi Arabia, KSA courts should have full jurisdiction to settle any dispute arising or related to Alnaasekh platform Print. Sa via internet network.

The special terms and conditions

  • Alnaasekh platform is an mediator electronic platform for online printing and facilitate printing process for student and educational authorities and other beneficiaries.
  • Labors at Alnaasekh platform are professional and qualified at the platform to deal with all cases and types of printing and deal with platform as officials or contracting for fulfilling your needs.
  • When registering at Alnaasekh platform, you acknowledge that the inserted data is right and any updated information will be correct to enable us communicating with you and facilitate getting prints and providing help satisfactorily.
  • The official communication with Alnaasekh platform shall be by registered email or by whatsapp of the numbers provided for your inquiries.
  • Communication and delivery numbers will be scheduled at the available times of delivering your prints out of the identified areas.
  • You should insert your personal data correctly and clearly and provide us with your right information to ensure delivering your prints because of inserting your data incorrectly.
  • The used currency at Alnaasekh platform is Saudi Riyals.
  • To secure getting the service well, we should ensure the following:
  • To have fast internet line.
  • The uploaded file should be previewed before clicking on the print order.
  • Communicate with specialists in case you have any questions or difficulties through the communication methods available to us and the phenomenon in the platform or through social networking pages.
  • You must send the file you want to print at the specified working hours to ensure that the publications arrive as soon as possible.
  • In case of sending your prints at time out of full time, it shall be used at the next day.
  • In case of cancellation, don't retrieve any amounts for account but the amount is retrieved for user's balance. It could be used at printing order within Alnaasekh platform.
  • In case you desire to cancel the order, it can be canceled as long as the status of the request is "on hold" by clicking the X icon in the toolbar in front of the application on the My Orders page. If the status of the request changes to "Under Processing", it is printed and cannot be canceled.
  • Print error: If the printout does not match the requested, the print will be reprinted and delivered to the customer according to the method of delivery in the same application within 24 hours of the error. The typo is printed with the order number and sent to support@print.sa and will be answered as soon as possible.
  • Delay: In the event that the order exceeds 48, the amount will be returned to the customer's wallet in addition to the delivery of the order for free.
  • Receipt: In case the customer has not received his application within 72 hours of receiving points, the company is not responsible for the loss of the print.
  • In case of identifying an appointment to deliver the shipment to the customer and the agent is sent for delivery at the time, the customer is not answered or does not exist, the shipment is connected to the nearest receiving point and a text message is sent to the customer.
  • Refunds will be done only through the Original Mode of Payment.
  • Customer is not entitled to cancel order in case of changing his order status from pending to processing (after 20 minutes minimum).
  • Printing options shall be tested carefully and notes shall be for showing matters without extra costs. The platform shall not bear any responsibility not to apply notes with costs at the platform.
  • When discovering any document to be printed and not identical to the mentioned terms and conditions, the order shall be cancelled by platform and the amount shall be retrieved to the platform.
  • In case of any inquiries, default or problem, we are pleased to serve you any time by communicating technical support by E-mail: support@alnaasekh.com.

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